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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian St Clair

November 3, 2026

5  out of  5
rating by Brian St Clair
"I’ve always gone through the same insurance. After they were unable to provide a quote for a family cabin, I reached out here. They quoted the cabin, and out of curiosity I had them quote all of my policies to compare cost/bundles. Big savings, and they have been super proactive and helpful throughout the process. Don’t be afraid to ask for a quote, you might be surprised. I was."
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Calvin Davis

October 15, 2026

5  out of  5
rating by Calvin Davis
"Kim was very helpful and knowledgeable and patient!"
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Don Wolfe

October 2, 2026

5  out of  5
rating by Don Wolfe
"Seth worked diligently on providing us pricing for coverage on our vehicles and RV as well a coverage on our Manufactured home."
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Nancy Bruce

October 2, 2026

5  out of  5
rating by Nancy Bruce
"Have been pleased with office since I started with Joe Christianson. Staff has always been polite and helpful"
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Don H

September 30, 2026

5  out of  5
rating by Don H
"Clearly explained policies on our home and vehicles. Great to work with."
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Arissa Mitchell

September 25, 2026

5  out of  5
rating by Arissa Mitchell
"Seth R. was marvelous to work with and get both my home and auto policy through. He respected my communication preferences and kept calls to a minimum and used primarily email. I am very satisfied with his customer service and his communication skills."
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Connie Cleaveland

September 24, 2026

5  out of  5
rating by Connie Cleaveland
"Seth was very helpful and explained insurance terms rather than expecting me to know."
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Jacob Ragon

September 4, 2026

5  out of  5
rating by Jacob Ragon
"Quick response and friendly service"
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Jason Brown

August 25, 2026

5  out of  5
rating by Jason Brown
"Kim was awesome! Quick, easy, very helpful."
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Cody Hall

August 19, 2026

5  out of  5
rating by Cody Hall
"Seth was extremely helpful, thorough, and patient. Great experience overall."
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Lacie Curd

August 18, 2026

5  out of  5
rating by Lacie Curd
"Excellent and personal service. Eric was great to work with!"
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Gina McNearney

July 31, 2026

5  out of  5
rating by Gina McNearney
"Taylor was so helpful and made getting our policy so easy. We are very pleased with our agent so have kept him even after moving out of the area."
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Carrilyn Beaver

July 15, 2026

5  out of  5
rating by Carrilyn Beaver
"A big THANK YOU to Eric. I think your phone call on our behalf must have done the trick. Mike Groves just contacted us and things are happening!
Sincerely, Carrilyn"
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lynette young

July 8, 2026

5  out of  5
rating by lynette young
"Feb. 2025
My current homeowners ins. Carrier will no longer cover Stevens County due to fire risk. In searching for new afordable coverage, I connected with Eric at State Farm. His calmness put me at ease. He took time with me, addressing my many questions and concerns. I believe Eric honestly cares about myself and his clients in general. 5 stars for Eric! Thank you so much, L Young.
7/8/26
I called today with coverage questions and again spoke with Eric. Eric brought to my attention that I may save money by adding auto coverage with my existing homeowners policy. He was so right! Eric went over coverages and costs, was patient, educated and super helpful. He explained everything to my understanding and he saved me a considerable amount of money. I feel very comfortable with my decisions. Thank you so much Eric!!
Five stars again!!!"
We responded:
"Thank you for sharing your experience with Eric! I’m glad to hear that his calm demeanor and dedication helped put you at ease and made the process smooth. It’s great to know he was able to thoroughly address all your concerns and questions. I truly appreciate your 5-star review and your trust in us!"
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Erik Parsley

May 15, 2026

5  out of  5
rating by Erik Parsley
"Fast, responsive, and knowledgeable. Home and Auto insurance bundled rates came in at the best price I could find."
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lori neiley

May 6, 2026

5  out of  5
rating by lori neiley
"1. Took the time listen. The most important.
2.added what and why. EXPLAINED what and WHY.
3. Most important. HELPED only when I asked.
I can say I've spoke with along I of people. But this time was, so much different. I had a plan. I am so happy that, today was the beginning to a new friendship in insurance. But I can't say any more about the HOSPITALITY. There is no more I that say. You Go above and beyond. Thank You"
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Rick Holzhauer

April 20, 2026

2  out of  5
rating by Rick Holzhauer
"People are Nice... But State Farm as a Company doesn't want to pay for anything unless Spouse Dies or Accident on the freeway... Anything else it is on you....."
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DaveLauri Scott

April 1, 2026

5  out of  5
rating by DaveLauri Scott
"The office staff at this State Farm Agency are always very helpful, very patient and very courteous. State Farm is the best."
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Bart

March 25, 2026

5  out of  5
rating by Bart
"As soon as I walk through the door at this State Farm office, I’m ALWAYS greeted by friendly & professional personnel. Thank-you for always making my visits a good experience."
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Bryan Meddock

February 20, 2026

5  out of  5
rating by Bryan Meddock
"Best experience I ever had getting insurance. Lots of laughs and very professional. Thank you so much Statefarm"
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Kathy Thomas

February 18, 2026

5  out of  5
rating by Kathy Thomas
"Taylor, from the Colville State Farm office was amazing!! She was very knowledgeable in every aspects of insurance. She answered all of our questions and was very friendly."
Profile photo of Linda Banta-Coria

Linda Banta-Coria

February 2, 2026

5  out of  5
rating by Linda Banta-Coria
"Great staff! I am overwhelmed at times with the influx in rates ,discounts available,etc. I find it very important to have a well trained staff that keeps up on ever changing rates and conditions.Mostly,I encourage staff to keep clients informed on all gratuities to secure patronage and keep client right sized with insurance coverage.
All respect and much gratitude,
Linda S. Banta- Coria
Ps. A special thanks to Ms.Virginia for her talent,patience,and time spent waving a fee from a mishap that occured on my account.I then proceeded to make my February payment in good faith with a discount on my policy . Gratuities are so appreciated!
Thank you State farm for securing my patronage and keeping me safe! Great company,great people!!!
God Bless You All!
Linda S. Banta- Coria"
We responded:
"Hi Linda,

Thank you so much for your positive feedback! We understand that navigating through the various rates and discounts can indeed be overwhelming, and we are committed to ensuring our staff is well-trained and up-to-date on all these changes.

We greatly appreciate your encouragement for our team to keep clients well-informed about insurance options. It's our goal to provide transparent and comprehensive service so that our clients like yourself feel secure and well-covered.

Your respect and gratitude mean a lot to us, and we will continue to strive to meet your expectations. Thank you once again for your kind words and for choosing our service.

Best regards,

Joe"
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noreaster58

January 14, 2026

5  out of  5
rating by noreaster58
"Eric was wonderful to work with. Very polite, knowledgeable and made good recommendations regarding the coverages I wanted."
We responded:
"Thank you so much for the wonderful 5-star review and for sharing how great Eric made your experience with State Farm! We truly appreciate it and look forward to helping you—or anyone you refer—enjoy the same level of service. 😊"
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Lyndsey McGuire

January 14, 2026

5  out of  5
rating by Lyndsey McGuire
"Eric with Colville, Wa State Farm has been an awesome agent to work with, he made sure we got great home coverage (which and be difficult for people living is fire danger zones). Even better he got me better coverage for less money on my vehicle. He is very personable and makes you feel like you are getting insurance from a neighbor. Highly recommend."
We responded:
"Thank you, Lyndsey, for the fantastic Google review and for highlighting how Eric helped with your home coverage in a wild-fire-prone area—plus better auto protection at a lower cost!

We love hearing that he made the process feel neighborly. We're grateful for your recommendation and look forward to providing the same great service to you or anyone you happen to send our way. 😊"
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Nancee Button

January 14, 2026

5  out of  5
rating by Nancee Button
"I had been having trouble getting my house insurance straighten out. Then I talked to Taylor who was able to figure things out and get everything settled quickky. Taylor was outstanding in her compassion and willingness to help along with her profession knowledge of the situation. Always ask for Taylor, you will be happy that you did."
We responded:
"Nancee, thank you for your strong recommendation and for appreciating Taylor so much—along with your kind words!
We look forward to providing the same outstanding service to you or anyone you refer. 😊"