State Farm® Insurance Agent Joe Christiansen

"New customers beware!!! This office wrote us a policy and immediately it was cancelled (with a grace period to find other coverage-probably required by law). Never worked with the agent and the assistant I worked with continuously did not return calls or send info by email as she said she would. I literally had to keep calling until she answered the phone and then was forced to talk to me but again making promises that weren't kept. Seemed strange the agent wasn't involved in anything. I'm used to interacting with the agents and normally better customer service can be obtained that way. Even for the cancellation she said she would email me a copy but that didn't happen. I eventually got a copy from another office assistant who was much more helpful. So why did they cancel immediately? They said the driveway was too long for them to insure plus we would need to remove every bit of vegetation within 5 feet of the house and all out buildings. Beautiful established rose bushes have to be moved and not even any grass can be within 5 feet. I sort of understand the 5 feet is apparently the criteria now with State Farm although the driveway length is baffling. Other companies I have since talked to can't believe this criteria even ones that can't insure us due to the high wildfire danger in the area were laughing at this stupidity. What really justifies the one star for me is they should have made sure they could actually insure us before writing a policy. There's some really basic things that can be verified and should be verified if you have such strange stringent requirements. The driveway length could have been checked, feels like it's more of a lame excuse not to insure in this area. Also baffling is that our neighbors right next door just signed on with them right before us and they are way more in the forest then we are... Tried to use a local company so sad they provide such terrible service."

"Great service and support!"

"Went in today to adjust my coverage now that I'm retired and not driving as much. Taylor Bolt took good care of all my needs and answered all my questions. She is wonderful to work with and a very caring person! I would highly recommend her if you have any insurance needs! Thanks Taylor!"

"Quick and professional agent. It has been a pleasure to have Joe taking care of our home, auto, and personal insurance needs."

"Insurance is such a rip these days you have to wonder why have it. At least, Joe and is crew are really good at their job, and are usually available for me, and very helpful when it comes to numbers. You can tell most, if not all, of these folks have a high IQ, and capable of understanding your personal needs. They will never suggest anything "cheap" to me because they think of how I drive, and how other policies may benefit me. They also are able to answer a litany of questions; ranging from odd to the curious, and sometimes the unknown in relation to my insurance. If my insurance drops by $1200 (per 6mon) my Google Rating would increase."

"We care for our family’s needs and would happily add you and your family to ours. Contact us today regarding your family’s needs (Life 🧬, Home 🏡, Autos 🚘 and more.) Let’s start a discussion to see how we can assist you with your goals. We made the change nearly eight years ago, so stop by, give us a call, or visit us online to experience the Good Neighbor difference."

"After seeing a very large increase in one of my polices, I discussed it with Eric J Fitzsimmons at State Farm in Colville, WA. He took a lot of time to explain what's happening that caused this. He also explained about some discounts that are available to my wife and I, which we have not taken advantage of. This gave me the all the information I needed to be able to make a decision which brought my overall cost back down to what it was a year ago. I also will likely take advantage of one or two discounts that may bring my costs down even lower. I am grateful :-)."

"Great experance getting my renters insurance."

"Knowledge, friendliness, efficiency and helpfulness are appreciated!"

"Marsha is an absolute pleasure to work with."

"Great service,speedy and professional !"

"Eric, our new insurance agent at State Farm is absolutely AMAZING. From the very beginning when we were getting quotes for our new home, he was fantastic. Instead of doing the quote via the internet, I called and spoke with Eric directly. He did everything for us, and made the process easy. We couldn’t be happier with choosing State Farm, and it’s all because of Eric. If we ever need anything he is always a call or email away, and takes care of us immediately. We couldn’t be happier, thank you Eric and State Farm."

"I love our local State Farm and their personal touch! 💜"

"Every single person who works here is amazing!!! I have never once had a poor experience! And every change in insurance, has been the absolute easiest thing in the world to do, and they always have absolutely fantastic pricing!!!!"

"Working with Eric Fitzsimmons at this agency is the best experience with insurance we have had. He is on top of it. Extremely timely, incredibly helpful in finding us a rate that best suits our needs, and very personable, as well. His ability to get right on top of a request makes us feel prioritized and like invaluable costumers; something that is hard to find these days. I would definitely recommend the agency and Eric as an agent, especially."

"Every time I’ve had to call state farm to ask questions, or change my policy Eric has helped, he is by farm the most easiest representative ive ever had to deal with. He understands and does his best to help anytime i have a issue come up. He even will work past hours to satisfy your needs. He is super friendly and kind, i feel like he has your back every time someone needs help! Thank you Eric!"

"They have excellent prices. They explain their policies very well. I'm very happy to be w/them."

"Always helpful"

"Very helpful staff! Love these guys!"

"I needed boat insurance to go on vacation. State farm not only beat ever other quote for boat insurance but also saved me a ton of money on my auto insurance as well. Super appreciated working with these guys. Eric at state farm was an excellent representive of the organizations. Thanks"

"Absolutely incredible company! Excellent customer service!"

"Took business elsewhere after significant errors with paperwork, payments, and coverage continued over a period of years. There was a payment made for 6mo of insurance that was applied to a relatives account instead. This was only discovered when they sent them a refund check and cancelled my policy for non-payment. One of many errors of this kind! The last straw was when my policy was again cancelled and no notification was sent to me. When I went into the office to clear the issue up I was told there was an authorization form missing and I noticed sitting across the desk that she was searching for this form in someone else's account....I was offered a new policy but no explanation of what went wrong with my old one. All of the effort to get to the bottom of the issue was on my part. The individual helping me said that she could make a phone call to figure out what happened but it would take a long time, or I could just start a new account with them. She just didn't want to make the call and do the work to find me an answer, never mind the mess that this issue left for me! Less than pleased with the competence of the individual handling my policy and even less so with the lack of effort or ability to make things right."

"People who took great care of our family need for insurance.. thank Joe and Eric.."

"Been with state farm insurance 40 yrs haven't failed me yet...."

"Super friendly, great quotes"