State Farm® Insurance Agent Joe Christiansen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Keith Turner
October 9, 2024
5
out of
5
rating by Keith Turner
"Great service and support!"
Joe Conowitch
May 30, 2024
5
out of
5
rating by Joe Conowitch
"Went in today to adjust my coverage now that I'm retired and not driving as much. Taylor Bolt took good care of all my needs and answered all my questions. She is wonderful to work with and a very caring person! I would highly recommend her if you have any insurance needs! Thanks Taylor!"
We responded:
"Joe, we are truly grateful for your visit to our office and for choosing Taylor to assist you. Your five-star review and kind words have not only boosted our confidence but also reassured others that we are capable of addressing any query and catering to all their Home/Auto and life/Health insurance needs. Your stellar review and vote of confidence mean a lot to us. Thank you, Joe. "
Ronald Beach
May 25, 2024
5
out of
5
rating by Ronald Beach
"Quick and professional agent. It has been a pleasure to have Joe taking care of our home, auto, and personal insurance needs."
We responded:
"Ronald, thank you for your kind words, vote of confidence, and 5-star review! Please let us know if we can assist you or anyone else who may ask for recommendations on who to trust for their insurance needs. Once again, thank you for the review!"
Scarlet Scorpia
May 13, 2024
3
out of
5
rating by Scarlet Scorpia
"Insurance is such a rip these days you have to wonder why have it. At least, Joe and is crew are really good at their job, and are usually available for me, and very helpful when it comes to numbers. You can tell most, if not all, of these folks have a high IQ, and capable of understanding your personal needs. They will never suggest anything "cheap" to me because they think of how I drive, and how other policies may benefit me. They also are able to answer a litany of questions; ranging from odd to the curious, and sometimes the unknown in relation to my insurance. If my insurance drops by $1200 (per 6mon) my Google Rating would increase."
We responded:
"Hello Scarlet, we are dedicated to helping our customers understand the insurance premiums they pay. Unfortunately, premiums in the insurance industry have been increasing due to inflation, supply chain disruptions, and the rising cost of parts and labor. As a result, settling claims have become more expensive during and after the pandemic. Last year, for every $1.00 collected in premiums, we paid out $1.40 in claims, which is quite alarming. At State Farm, we take pride in being a mutual company, which means our policyholders mutually own the company, and we do our best to avoid increasing rates. Unlike stock insurance companies, which prioritize profits for stockholders, our primary focus is to be there for our customers when they need us the most. Whenever our customers file a claim, we are committed to being there for them. This is the most important thing to us—providing support to our customers during their time of need. I appreciate your feedback. If you would like to discuss this further in person or over the phone, we would be happy to accommodate you. "
Eric Fitzsimmons
April 23, 2024
5
out of
5
rating by Eric Fitzsimmons
"We care for our family’s needs and would happily add you and your family to ours. Contact us today regarding your family’s needs (Life 🧬, Home 🏡, Autos 🚘 and more.) Let’s start a discussion to see how we can assist you with your goals. We made the change nearly eight years ago, so stop by, give us a call, or visit us online to experience the Good Neighbor difference."
We responded:
"Eric thank you for being one of the best parts of State Farm."
Sid Nash
March 1, 2024
5
out of
5
rating by Sid Nash
"After seeing a very large increase in one of my polices, I discussed it with Eric J Fitzsimmons at State Farm in Colville, WA. He took a lot of time to explain what's happening that caused this. He also explained about some discounts that are available to my wife and I, which we have not taken advantage of. This gave me the all the information I needed to be able to make a decision which brought my overall cost back down to what it was a year ago. I also will likely take advantage of one or two discounts that may bring my costs down even lower. I am grateful :-)."
We responded:
"Sid, I apologize for not thanking you for your kind review earlier, as I may have neglected to press the submit button. I truly appreciate the time you took to discuss this matter with Eric, as it's important for us to share the factors that influence premiums. At State Farm, we take pride in our unique structure as a mutual company. This means that as a policyholder, you are not just a customer, but a part-owner of the company. We strive to avoid increasing rates, unlike stock insurance companies that prioritize profits for stockholders. Our primary focus is to be there for our customers when they need us the most, a benefit that sets us apart in the industry. Thank you for being a valued customer of State Farm. "
Lynn Porter
January 22, 2024
5
out of
5
rating by Lynn Porter
"Great experance getting my renters insurance."
We responded:
"Lynn, thank you for your 5-star review! I am thrilled to hear that you had a great experience with our team while obtaining renter's insurance. Please don't hesitate to reach out if you need further assistance or if you know anyone who could benefit from our services. We wish you all the best, and once again, thank you for your kind words."
Valerie McKern
December 28, 2023
5
out of
5
rating by Valerie McKern
"Knowledge, friendliness, efficiency and helpfulness are appreciated!"
We responded:
"Valerie, thank you for your ⭐⭐⭐⭐⭐review and for describing your experience with my team! Please let us know if we can assist you or those who may ask for your trusted referral. We wish you a Happy New Year, and again, thank you for the 5-star review!"
Elizabeth Tang
December 21, 2023
5
out of
5
rating by Elizabeth Tang
"Marsha is an absolute pleasure to work with."
We responded:
"Thank you, Elizabeth, for your five-star review! I'm glad to hear that working with Marsha has been an absolute pleasure and that she took good care of you. If you need anything, please don't hesitate to contact Marsha or us. We're always here to help!😉"
Mark Whitney
November 10, 2023
5
out of
5
rating by Mark Whitney
"Great service,speedy and professional !"
We responded:
"Mark, thank you for your kind words and vote of confidence, along with the ⭐⭐⭐⭐⭐review! Please let us know if we can assist you or those who may ask for your trusted referral. Again, thank you for the review!"
Ncooper Cooper
September 14, 2023
5
out of
5
rating by Ncooper Cooper
"Eric, our new insurance agent at State Farm is absolutely AMAZING. From the very beginning when we were getting quotes for our new home, he was fantastic. Instead of doing the quote via the internet, I called and spoke with Eric directly. He did everything for us, and made the process easy. We couldn’t be happier with choosing State Farm, and it’s all because of Eric. If we ever need anything he is always a call or email away, and takes care of us immediately. We couldn’t be happier, thank you Eric and State Farm."
We responded:
"Thank you, Nicole, for the fantastic ⭐⭐⭐⭐⭐ review you gave us (State Farm and Eric). We are thankful to have been allowed to care for you and your family's needs. Being a part of the community is what we are all about. Welcome, and let us know if you need anything 😉. "
Kathy Galvin
July 15, 2023
5
out of
5
rating by Kathy Galvin
"I love our local State Farm and their personal touch! 💜"
We responded:
"Kathy, thank you for the renewed and continued ⭐⭐⭐⭐⭐ review and for being a joyful customer."
Jessica
April 25, 2023
5
out of
5
rating by Jessica
"Every single person who works here is amazing!!! I have never once had a poor experience! And every change in insurance, has been the absolute easiest thing in the world to do, and they always have absolutely fantastic pricing!!!!"
We responded:
"Jessica, thank you for your ⭐⭐⭐⭐⭐review, and it is my hope and prayer that we continue to amaze you. Again, thank you for the review!"
Larissa Carlson
June 28, 2022
5
out of
5
rating by Larissa Carlson
"Working with Eric Fitzsimmons at this agency is the best experience with insurance we have had. He is on top of it. Extremely timely, incredibly helpful in finding us a rate that best suits our needs, and very personable, as well. His ability to get right on top of a request makes us feel prioritized and like invaluable costumers; something that is hard to find these days. I would definitely recommend the agency and Eric as an agent, especially."
We responded:
"Thank you, Larissa, for your 5 Star review, as I both enjoy and appreciate hearing that my team is doing well, in this case that Eric provided you with excellent service. Thank you for being a valued customer and part of the State Farm Family."
Skylar Thate
June 14, 2022
5
out of
5
rating by Skylar Thate
"Every time I’ve had to call state farm to ask questions, or change my policy Eric has helped, he is by farm the most easiest representative ive ever had to deal with. He understands and does his best to help anytime i have a issue come up. He even will work past hours to satisfy your needs. He is super friendly and kind, i feel like he has your back every time someone needs help! Thank you Eric!"
We responded:
"Thank you for giving Eric such a glowing review Skylar, and I will pass along the kudos to him, I of course will have to talk to him about working late 😉. Just kidding, as I am glad he's been willing to accommodate you and Katie both, in your time of need. Thanks again for the review, and we hope you all have a great Summer!"
Esther Rainville
January 21, 2022
5
out of
5
rating by Esther Rainville
"They have excellent prices. They explain their policies very well. I'm very happy to be w/them."
We responded:
"Hello Esther, thank you for your kind review, and we are happy to have you as a customer as well, let us know if we can do anything more to help you."
randy gibson
August 19, 2021
4
out of
5
rating by randy gibson
"Always helpful"
We responded:
"Welcome to your local State Farm agency Randy, and we are certainly glad that you chose our office. Thank you for the 4 of 5 stars review, and we are here to help, let us know how we can serve you."
Jessie Christopher
June 17, 2021
5
out of
5
rating by Jessie Christopher
"Very helpful staff! Love these guys!"
We responded:
"Hi Jessie, thank you for the kind review, and the Team says, "They have enjoyed serving you.""
daniel curry
April 19, 2021
5
out of
5
rating by daniel curry
"I needed boat insurance to go on vacation. State farm not only beat ever other quote for boat insurance but also saved me a ton of money on my auto insurance as well. Super appreciated working with these guys. Eric at state farm was an excellent representive of the organizations. Thanks"
We responded:
"Thank you for your kind review, and I was glad to hear Eric provided you with excellent service, welcome to State Farm."
Dom Chris
March 17, 2021
5
out of
5
rating by Dom Chris
"Absolutely incredible company! Excellent customer service!"
We responded:
"Grateful for the opportunity to serve you both, and thank you for the kind review!"
Kristie MacArthur
November 13, 2020
1
out of
5
rating by Kristie MacArthur
"Took business elsewhere after significant errors with paperwork, payments, and coverage continued over a period of years. There was a payment made for 6mo of insurance that was applied to a relatives account instead. This was only discovered when they sent them a refund check and cancelled my policy for non-payment. One of many errors of this kind! The last straw was when my policy was again cancelled and no notification was sent to me. When I went into the office to clear the issue up I was told there was an authorization form missing and I noticed sitting across the desk that she was searching for this form in someone else's account....I was offered a new policy but no explanation of what went wrong with my old one. All of the effort to get to the bottom of the issue was on my part. The individual helping me said that she could make a phone call to figure out what happened but it would take a long time, or I could just start a new account with them. She just didn't want to make the call and do the work to find me an answer, never mind the mess that this issue left for me! Less than pleased with the competence of the individual handling my policy and even less so with the lack of effort or ability to make things right."
We responded:
"Kristie, I am sorry to here your experience was less than desirable, and that this interaction was pivotal in your decision to take your business elsewhere. Should you wish to discuss this more please let us schedule a mutually convenient time."
Jamie “pita” Rich
September 22, 2020
5
out of
5
rating by Jamie “pita” Rich
"People who took great care of our family need for insurance.. thank Joe and Eric.."
We responded:
"Jamie, thank you for expressing your appreciation on how we take care of you and your family. :)"
Brenda Hoffman
August 6, 2020
5
out of
5
rating by Brenda Hoffman
"Been with state farm insurance 40 yrs haven't failed me yet...."
We responded:
"Thank you Brenda, and we look forward to being there for you and your family well into the future!"
Clayton Coleman
June 26, 2020
5
out of
5
rating by Clayton Coleman
"Super friendly, great quotes"
We responded:
"Thank you Clayton for choosing State Farm, and for the great review, Eric said, "You were great and made it easy for him to work with.""
Lloyd Ward
June 15, 2020
5
out of
5
rating by Lloyd Ward
"Good man."
We responded:
"Thanks Lloyd!"