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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Banta-Coria

Linda Banta-Coria

February 2, 2026

5  out of  5
rating by Linda Banta-Coria
"Great staff! I am overwhelmed at times with the influx in rates ,discounts available,etc. I find it very important to have a well trained staff that keeps up on ever changing rates and conditions.Mostly,I encourage staff to keep clients informed on all gratuities to secure patronage and keep client right sized with insurance coverage. All respect and much gratitude, Linda S. Banta- Coria Ps. A special thanks to Ms.Virginia for her talent,patience,and time spent waving a fee from a mishap that occured on my account.I then proceeded to make my February payment in good faith with a discount on my policy . Gratuities are so appreciated! Thank you State farm for securing my patronage and keeping me safe! Great company,great people!!! God Bless You All! Linda S. Banta- Coria"
We responded:
"Hi Linda, Thank you so much for your positive feedback! We understand that navigating through the various rates and discounts can indeed be overwhelming, and we are committed to ensuring our staff is well-trained and up-to-date on all these changes. We greatly appreciate your encouragement for our team to keep clients well-informed about insurance options. It's our goal to provide transparent and comprehensive service so that our clients like yourself feel secure and well-covered. Your respect and gratitude mean a lot to us, and we will continue to strive to meet your expectations. Thank you once again for your kind words and for choosing our service. Best regards, Joe"
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noreaster58

January 14, 2026

5  out of  5
rating by noreaster58
"Eric was wonderful to work with. Very polite, knowledgeable and made good recommendations regarding the coverages I wanted."
We responded:
"Thank you so much for the wonderful 5-star review and for sharing how great Eric made your experience with State Farm! We truly appreciate it and look forward to helping you—or anyone you refer—enjoy the same level of service. 😊"
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Lyndsey McGuire

January 14, 2026

5  out of  5
rating by Lyndsey McGuire
"Eric with Colville, Wa State Farm has been an awesome agent to work with, he made sure we got great home coverage (which and be difficult for people living is fire danger zones). Even better he got me better coverage for less money on my vehicle. He is very personable and makes you feel like you are getting insurance from a neighbor. Highly recommend."
We responded:
"Thank you, Lyndsey, for the fantastic Google review and for highlighting how Eric helped with your home coverage in a wild-fire-prone area—plus better auto protection at a lower cost! We love hearing that he made the process feel neighborly. We're grateful for your recommendation and look forward to providing the same great service to you or anyone you happen to send our way. 😊"
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Nancee Button

January 14, 2026

5  out of  5
rating by Nancee Button
"I had been having trouble getting my house insurance straighten out. Then I talked to Taylor who was able to figure things out and get everything settled quickky. Taylor was outstanding in her compassion and willingness to help along with her profession knowledge of the situation. Always ask for Taylor, you will be happy that you did."
We responded:
"Nancee, thank you for your strong recommendation and for appreciating Taylor so much—along with your kind words! We look forward to providing the same outstanding service to you or anyone you refer. 😊"
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Aubrey Paul

January 6, 2026

5  out of  5
rating by Aubrey Paul
"I called to add a new vehicle and do some other changes to our policies. Eric went above and beyond to make sure all the needed changes happened and we’re not an issue in the future as they had been. He was friendly and professional. He made sure I understood our coverage and adjusted accordingly to our needs. I would definitely recommend this office and Eric! Great job 👏🏻"
We responded:
"Thank you so much for your wonderful review, Aubrey! I'm thrilled to hear that Eric went above and beyond your expectations and provided outstanding service—especially by getting everything sorted for you. I'll be sure to pass along your kind words to him; he'll be delighted! 😊 We truly appreciate your recommendation and look forward to continuing to serve you! "
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Michael Metzen

December 15, 2025

5  out of  5
rating by Michael Metzen
"Was an overall great experience. Would recommend how easy it was to go through everything."
We responded:
"Michael, thank you so much for sharing your positive experience! We're thrilled to hear that Virginia and Eric took great care of you and treated you so well. We truly appreciate your kind words and look forward to providing you with even more wonderful experiences in the future! 😊"
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Jeffrey Bottorff

December 5, 2025

5  out of  5
rating by Jeffrey Bottorff
"Joe's Team is professional, pleasant and focused on providing the best possible service."
We responded:
"Jeffrey, thank you for your kind review! We're delighted that Kim was professional, pleasant, and focused while assisting with your insurance needs. We appreciate your business and look forward to serving you again! 😊"
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April H

December 5, 2025

5  out of  5
rating by April H
"We couldn't have made a better choice than to switch from liberty mutual to state farm! And Tashena was amazing! She answered all our questions and if she didn't know the answer she would make sure to ask someone and get the answer for us! We left their office very happy today!!!"
We responded:
"April, thank you so much for your glowing Five Star review and for choosing State Farm! We're thrilled that Tashena delivered exceptional service—patiently answering every question and going above and beyond to get the right answers. It's moving to hear you left our office so happy! 😊 Welcome to the State Farm family—we can't wait to continue serving you!"
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Julie Pierce

October 17, 2025

5  out of  5
rating by Julie Pierce
"My son recently bought his first property and was shopping for insurance. Eric worked with him and gave great service! In this day and age where so many people won't return phones, and don't take the time to answer your questions, it was refreshing to work with Eric. Thank you, Eric for getting my son insurance and working through all the questions, fire moratoriums, and all the things. You are appreciated!"
We responded:
"Julie, thank you so much for your wonderful review and for sharing your experience with us—it's feedback like this that truly makes my day! I was thrilled to hear how Eric went above and beyond to guide your son through the process of obtaining homeowners insurance, especially navigating those pesky details like fire moratoriums. My team and I are dedicated to providing that personal touch in an often impersonal world, and we truly appreciate your trust. We'd love to welcome you or anyone you choose to refer for any future needs."
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Paula York

September 2, 2025

5  out of  5
rating by Paula York
"TAYLOR WAS VERY PROFESSIONAL AND HELPFUL"
We responded:
"Dear Paula, thank you for the glowing 5-star review! I was thrilled to hear about your positive experience with Taylor, who always strives to provide professional and helpful service. We look forward to assisting you with your insurance needs in the future!"
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Barbara Philpott

July 23, 2025

5  out of  5
rating by Barbara Philpott
"I called to add another vehicle to my coverage. Eric was outstanding at helping me understand what I needed, and his customer service was above and beyond 👏"
We responded:
"Thank you, Barbara, for your wonderful five-star review! We're grateful for your kind words about Eric's outstanding service and dedication. It means the world to us that you had such a positive experience adding your vehicle to your coverage. We're here for you anytime you need us!"
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Nancy Johansen

June 15, 2025

5  out of  5
rating by Nancy Johansen
"Very helpful"
We responded:
"Thank you, Nancy, for your five-star review and kind words about our helpful team. We look forward to assisting with your future insurance and financial needs."
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Joseph Wear

May 19, 2025

5  out of  5
rating by Joseph Wear
"We needed to find a new insurance company and Virginia at State Farm in Colville was very helpful. Thank You"
We responded:
"Thank you for your five-star review! We're grateful for your kind words about Virginia's help. Our team is here for your future needs."
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Lisa A

March 11, 2025

5  out of  5
rating by Lisa A
"Joe Christiansen was very welcoming, friendly and very knowledgeable about all aspects of home, car and personal property insurance. I feel very safe and secure about my insurance coverage with him as my agent. Highly recommend!!"
We responded:
"Thank you, Lisa, for the five-star review! We’re delighted you felt safe and secure, and we truly value your strong recommendation. Best wishes!"
Profile photo of Suna Aceituno

Suna Aceituno

March 5, 2025

5  out of  5
rating by Suna Aceituno
"Eric was a tremendous help! He got my umbrella policy up, got some discounts on my insurance that I didn’t know was possible and he was very knowledgeable, very helpful and kind."
We responded:
"Suna, thank you for your wonderful review! I’m glad Eric helped you sort out your policies and find extra discounts. We’re lucky to have him! Your kind words mean a lot, and we’re always here to help whenever you need us."
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Louis & Dolores

February 28, 2025

5  out of  5
rating by Louis & Dolores
"Great rates. Even better service."
We responded:
"Thank you both, as we appreciate your feedback and the 5-star review! Glad to hear you were happy with the rates, and even happier that you appreciate the service that we provide."
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Laurel Hoffman

February 23, 2025

5  out of  5
rating by Laurel Hoffman
"Super helpful when I needed to adjust our insurance because of changing life situations. Very kind and compassionate, great at explaining what was going on and just all around helpful. Thanks!"
We responded:
"Laurel, thank you for the awesome review! We’re so glad we could help you navigate those changes with ease. Our team’s always here to explain things clearly and lend a compassionate ear—we appreciate the shoutout!"
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lynette young

February 6, 2025

5  out of  5
rating by lynette young
"My current homeowners ins. Carrier will no longer cover Stevens County due to fire risk. In searching for new afordable coverage, I connected with Eric at State Farm. His calmness put me at ease. He took time with me, addressing my many questions and concerns. I believe Eric honestly cares about myself and his clients in general. 5 stars for Eric! Thank you so much, L Young"
We responded:
"Thank you for sharing your experience with Eric! I’m glad to hear that his calm demeanor and dedication helped put you at ease and made the process smooth. It’s great to know he was able to thoroughly address all your concerns and questions. I truly appreciate your 5-star review and your trust in us!"
Profile photo of Kimberly

Kimberly

February 5, 2025

5  out of  5
rating by Kimberly
"I have never had such high level of service with any other insurance agencies as I have with this office. It's nice to always have a human answer the phone and I really appreciate bring able to just as easily communicate and pay via text. Everyone is friendly, caring and professional. I compare prices and always receive the best rates here. I have been well taken care of for many years and am grateful for relationships I have built through Joe Christiansen State Farm Insurance over the years."
We responded:
"Wow! Thank you, Kimberly, for your wonderful review! I am so glad to hear that my Team has provided you with exceptional service over the years. Your loyalty and appreciation mean the world to us. Here’s to many more years of excellent service and strengthening of our strong relationship!"
Profile photo of Molly A. Kroiss

Molly A. Kroiss

February 4, 2025

5  out of  5
rating by Molly A. Kroiss
"Eric was above and beyond helpful! We really appreciate StateFarm and plan to stay partners! :)"
We responded:
"Thank you for your glowing five-star review! I was thrilled to learn Eric provided such exceptional service to you. We truly appreciate your loyalty and look forward to serving you for many years to come. 😉"
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Amber Baunach

January 31, 2025

5  out of  5
rating by Amber Baunach
"We are long time State Farm customers- I’ve spoken with Eric multiple times and besides the fact he has an alarmingly calming voice(ha), he’s always very helpful, knowledgeable, and clear when answering my many questions. I feel that he is genuine in wanting to help get the best rates/options for his clients."
We responded:
"Thank you so much for your kind words and five-star review, Amber! We appreciate your loyalty and trust in State Farm, and I am glad to hear that Eric has been so helpful. Thanks again for taking the time to share your experience!"
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Caroline Munds

January 31, 2025

5  out of  5
rating by Caroline Munds
"Eric did a great job of helping my mother and I get our multi car discount and he reached out to update my address and drivers license. It was a good experience go to communication. Told me what my new insurance monthly rate would be which was helpful."
We responded:
"Thank you, Caroline, for your positive five-star review and feedback! I'm glad Eric was able to help you and your mother with your insurance needs."
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Daniel Henry

January 29, 2025

5  out of  5
rating by Daniel Henry
"Had great service in working on my policy changes"
We responded:
"Daniel, I am glad to hear Kim provided you with great service. We appreciate your 5-star review and thank you for allowing us to serve you."
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Karry Harelson

January 29, 2025

5  out of  5
rating by Karry Harelson
"Eric is an awesome person to work with. He has great attention to detail, he's friendly, and great at helping get what you need at a reasonable price."
We responded:
"Thank you, Karry! I'm so glad to hear Eric was able to meet your expectations by listening and providing solutions tailored to your needs. I appreciate your feedback and we are committed to delivering that level of service to all our customers."
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P. Cordo

January 27, 2025

5  out of  5
rating by P. Cordo
"Eric did an excellent job with setting up my auto insurance for my new car. He answered all of my questions. He also told me about other services and plans that State Farm offers. All in all, my customer experience was very positive!!"
We responded:
" Thank you, Pamela, for your five-star review! Thrilled Eric provided excellent service on your auto insurance. We appreciate your kind words about his knowledge and helpfulness. Glad for your positive experience with State Farm. Thanks for choosing us!"